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What level of process automation is possible with RPA robots?

时间:2022-03-31     【转载】

Since the process is not 100% automated, collaboration between humans and RPAs is created, and a whole new way of collaboration with RPA robots is inevitably created, in fact creating a collaboration between humans, RPA robots, and application software, as shown in the figure.


Among them, we are most familiar with the way people use application software. People operate the application software through the user interface (Input), the application software processes it (Processing), and then feeds the results back to people (Output), which is often referred to as IPO, and this is the way all software engineering fields, including requirements personnel, requirements analysts, designers, developers and This is also the common discourse followed by all software engineering fields, including requirement personnel, requirement analysts, designers, developers and testers, etc. Since RPA mimics human operations, Bot uses application software in a similar way to human, except that since Bot is also a kind of software, it can choose not to manipulate the UI, but to call the application software directly through Service or API.

So how do people trigger these software bots? There are three main ways.

The first is manual triggering, where a Bot is launched to get it started anywhere and anytime manually, either by launching a Bot on the local computer or by launching a remote Bot.


The second is through people pre-programmed robot work schedule, let Bot according to this schedule to work, can be a certain day at a certain time to let Bot start running, or can be set to the previous Bot run finished, the next Bot then start running.

The third one is that Bot triggers the execution of the robot according to pre-defined rules, such as receiving an email, order volume exceeding 30% of the year, etc. These can be used as external events that trigger the robot to start. When the RPA system listens to these external events, it automatically invokes the Bot to execute the automation task. Then, after the robot completes the task, it gives the results back to the human, or does not need to execute it completely, but rather performs a part of it and then passes the rest of the work to the human for further completion. As an interesting example of what RPA can do, an employee in an enterprise can start a Bot on a computer in the office via a mobile app, and the Bot will operate an application on the computer to complete the task. After completing the task, the Bot will send the completed result to the employee via WeChat.

In short, RPA is not just a mere technological innovation, but creates a new mode of technology application, a new way of human-computer interaction and collaboration.


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